Privacy Policy

1. Introduction

TEME SYSTEMS LTD ("we", "us", "our", "the Company") is committed to protecting the privacy of individuals whose personal data we process. This Privacy Policy explains in detail how we collect, use, disclose, store, and otherwise process personal data relating to visitors to our website located at https://temesystems.work (the "Website"), as well as individuals who interact with us through our services, contact channels, and business operations.

We are the data controller in respect of the personal data we process as described in this policy. Our registered address is 17 Teme Avenue, Telford, TF1 3HU, United Kingdom. You may contact us regarding any data protection matter at: leader@temesystems.work.

This Privacy Policy applies to all personal data processed by TEME SYSTEMS LTD in connection with the operation of the Website and the delivery of our professional services. It does not apply to third-party websites or services that may be linked from our Website, which are governed by their own privacy policies.

We encourage you to read this Privacy Policy carefully and in full before using our Website or providing us with any personal data. By accessing and using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller Details

The data controller responsible for the personal data collected and processed pursuant to this Privacy Policy is:

Company Name: TEME SYSTEMS LTD
Registered Address: 17 Teme Avenue, Telford, TF1 3HU, United Kingdom
Email: leader@temesystems.work
Telephone: +44 7701 034887
Website: https://temesystems.work

If you have any questions, concerns, or requests relating to the processing of your personal data, please contact us using the details set out above. We will aim to respond to all data protection enquiries within a reasonable timeframe and in any event within one month of receipt.

3. Legal Basis for Processing

We process personal data only where we have a valid legal basis for doing so under UK GDPR (the retained version of the General Data Protection Regulation as incorporated into UK law by the European Union (Withdrawal) Act 2018) and the Data Protection Act 2018. The legal bases on which we rely are:

3.1 Consent

Where you have provided your freely given, specific, informed, and unambiguous consent to the processing of your personal data for one or more specified purposes, we will process that data on the basis of your consent. You have the right to withdraw consent at any time by contacting us at leader@temesystems.work. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

3.2 Legitimate Interests

We may process personal data where it is necessary for the purposes of our legitimate interests or those of a third party, provided those interests are not overridden by your interests, fundamental rights, or freedoms. Our legitimate interests include the operation and improvement of our Website, the development and promotion of our professional services, fraud prevention, and the maintenance of network and information security.

3.3 Performance of a Contract

Where you have entered into a contract with TEME SYSTEMS LTD for the provision of services, or where you have taken steps to enter into such a contract at your request, we process personal data to the extent necessary to perform our contractual obligations to you or to take steps prior to entering into that contract.

3.4 Compliance with a Legal Obligation

We may process personal data where such processing is necessary to comply with a legal obligation to which we are subject as a business operating in the United Kingdom, including obligations arising under tax law, employment law, and applicable regulatory requirements.

4. Personal Data We Collect

We collect and process the following categories of personal data:

4.1 Data You Provide to Us Directly

When you submit an enquiry through our contact form, send us an email, or otherwise communicate with us directly, we may collect:

• Your full name
• Your email address
• Your telephone number (if provided)
• Your company name and position (if provided)
• The contents of any messages or communications you send to us
• Any other personal data you choose to include in your communications

4.2 Data Collected Automatically

When you visit our Website, we may automatically collect certain technical data about your device and browsing activity, including:

• Your IP address
• Your browser type and version
• Your operating system
• Pages viewed and time spent on each page
• Referring URL
• Date and time of access

This technical data is collected through standard web server logs and, where applicable, cookies. Please refer to our Cookie Policy for more information about how we use cookies on our Website.

4.3 Data Collected Through Service Engagements

In the course of delivering our professional services to you, we may collect additional personal data relating to you, your organisation, or individuals within your organisation, to the extent necessary to perform the services agreed under contract. The nature of this data will vary depending on the scope of the engagement and will be specified in applicable contractual documentation.

5. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• Responding to enquiries: To review and respond to messages, enquiries, or questions you submit through our Website contact form or by email.
• Service delivery: To provide, manage, and deliver the professional services you have engaged us to perform, including computer systems design, technical consulting, and related activities.
• Business communications: To send you information relevant to your engagement with us, including updates on the progress of work, requests for information, and administrative notices.
• Website operation and improvement: To maintain, operate, and improve the functionality and security of our Website, and to monitor and analyse usage patterns to enhance user experience.
• Legal and regulatory compliance: To fulfil our obligations under applicable UK law, including tax, accounting, and data protection requirements.
• Fraud prevention and security: To detect, prevent, and respond to fraudulent activity, security incidents, and technical vulnerabilities.
• Legitimate business interests: To support the general operation of our business, including internal record-keeping and reporting.

We will not use your personal data for purposes that are incompatible with those described in this Privacy Policy without first obtaining your consent, unless we are otherwise required or permitted to do so by law.

6. Disclosure of Personal Data to Third Parties

We may share your personal data with third parties in the following circumstances:

6.1 Service Providers

We may engage third-party service providers to assist in the operation of our Website or the delivery of our professional services. Such providers may include web hosting companies, IT support providers, email service providers, and other technology vendors. These parties are engaged as data processors on our behalf and are only permitted to process personal data in accordance with our instructions and applicable data protection law. We require all service providers to implement appropriate technical and organisational security measures to protect the personal data they process on our behalf.

6.2 Legal Requirements

We may disclose personal data to law enforcement authorities, regulatory bodies, or other third parties where we are legally required to do so, or where we have a legitimate legal basis for believing that such disclosure is necessary to prevent or detect crime, protect the rights or safety of any person, or to fulfil any other legal obligation to which we are subject.

6.3 Business Transfers

In the event that TEME SYSTEMS LTD is involved in a merger, acquisition, restructuring, or sale of all or part of its assets, personal data held by us may be transferred to the relevant third party as part of that transaction, subject to appropriate confidentiality obligations and data protection safeguards.

6.4 Consent-Based Disclosure

We may share your personal data with third parties where you have provided your explicit consent to such sharing.

We do not sell, rent, or otherwise trade personal data to third parties for marketing or commercial purposes.

7. International Transfers of Personal Data

TEME SYSTEMS LTD is based in the United Kingdom. Where we transfer personal data to countries or international organisations outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with applicable UK data protection law. This may include transfers based on adequacy decisions made by the UK Government, standard contractual clauses approved by the UK Information Commissioner's Office, or other appropriate safeguards as required by law. If you require further information about specific international transfers, please contact us at leader@temesystems.work.

8. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods applicable to different categories of personal data are as follows:

• Enquiry and contact data: Retained for a period of up to two years from the date of last contact, unless an ongoing business relationship is established, in which case data will be retained for the duration of the relationship and for a reasonable period thereafter.
• Service engagement data: Retained for a minimum of six years following the completion of the relevant engagement, in accordance with standard UK business record-keeping requirements.
• Website usage and technical data: Retained for a period of up to twelve months from the date of collection, subject to the terms of our Cookie Policy.
• Legal compliance records: Retained for the periods required by the specific legal obligations to which they relate, which may exceed the periods stated above.

When personal data is no longer required for any of the purposes stated above, we will take reasonable steps to securely delete or anonymise it.

9. Security of Personal Data

TEME SYSTEMS LTD takes the security of personal data seriously. We implement and maintain appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, destruction, or accidental loss. These measures are reviewed and updated on a regular basis in light of current best practice and evolving security threats.

While we strive to protect personal data at all times, no method of transmission over the internet or method of electronic storage is entirely secure. We cannot therefore guarantee absolute security, and any transmission of personal data to or from our Website is at your own risk. If you become aware of any security concern relating to your personal data held by us, please notify us immediately at leader@temesystems.work.

10. Your Rights Under UK GDPR

Subject to the conditions and limitations set out in applicable data protection law, you have the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you and to receive information about how it is used. Requests may be submitted to leader@temesystems.work.
• Right to rectification: You have the right to request the correction of inaccurate personal data or the completion of incomplete personal data.
• Right to erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to exceptions, including where continued processing is necessary for compliance with a legal obligation.
• Right to restrict processing: In certain circumstances, you have the right to request that we restrict the processing of your personal data.
• Right to data portability: Where processing is based on consent or contractual necessity and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to processing based on our legitimate interests or for direct marketing purposes. Where you object to processing based on legitimate interests, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Rights relating to automated decision-making: You have the right not to be subject to decisions based solely on automated processing that produce significant legal or similarly significant effects, unless we have your explicit consent, it is necessary for contractual performance, or is otherwise authorised by law.

To exercise any of these rights, please contact us at leader@temesystems.work. We will respond to all verified requests within one month. We may request that you verify your identity before processing a request to ensure that personal data is not disclosed to unauthorised parties.

11. Right to Lodge a Complaint

If you have concerns about how TEME SYSTEMS LTD processes your personal data and are not satisfied with our response to any complaint raised with us directly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO), which is the supervisory authority for data protection matters in the United Kingdom. The ICO can be contacted at:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113

12. Children's Privacy

Our Website and professional services are not directed at or intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data without appropriate parental consent, please contact us at leader@temesystems.work and we will take prompt steps to delete such data.

13. Links to Third-Party Websites

Our Website may contain links to third-party websites or services. TEME SYSTEMS LTD is not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies solely to personal data collected and processed by TEME SYSTEMS LTD.

14. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or other operational factors. Any material changes to this policy will be notified to you by a prominent notice on our Website, and the updated policy will be made available at https://temesystems.work/privacy-policy.html. The "Last Updated" date at the top of this policy will reflect the date of the most recent revision. We encourage you to review this policy periodically to remain informed about how we protect your personal data.

Your continued use of our Website following any update to this Privacy Policy constitutes your acknowledgement of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by TEME SYSTEMS LTD, please contact us:

TEME SYSTEMS LTD
17 Teme Avenue, Telford, TF1 3HU, United Kingdom
Email: leader@temesystems.work
Telephone: +44 7701 034887
Website: https://temesystems.work

This Privacy Policy was last reviewed and updated on 1 January 2025. It is subject to English law and the jurisdiction of the courts of England and Wales.